RepliCon Q3
© Replicated 2022
Thursday, September 29th, 2022
9:00am PT | 12:00pm ET
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Hosted by Grant Miller, CEO and Co-Founder of Replicated
Whether you’re new to Replicated or have 100 customers installed, there’s always more to learn. Join us to discover essential features, best practices for docs, and support tips and tricks.
Gain insider insight so you can get the most value out of Replicated. We'll show case new product features and best practices.
Get direct access to personally pick the brains of our CEO, Chief Technology Officer and Chief Product Officer.
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Reserve Your Spot
Access to our Leadership Team
Exclusive insight into product updates
PRODUCT UPDATE KEYNOTE:
Driving Customer Success with Replicated
A dedicated keynote of all of the latest and greatest additions to the Replicated platform; including new features, customer success stories, and even a surprise (or two!)
Amber Alston
VP of Product Management
Breakout Sessions
Dalia Havens
VP of Engineering
Featuring product and business tracks covering everything from technology how-tos, best practices, and an analysis on a recent industry survey.
Alex Parker
Senior Product Manager
10 features you need to know about
Replicated continuously introduces new capabilities to meet your requirements. Join to learn about 10 product features everyone should be using. Plus a preview of 3 big things to come!
Paige Calvert
Senior Technical Writer
Creating install docs for your customers
For best results, you should have customer-facing docs that describe the install process, and how to do updates and create support bundles. We’ll go through the best practices to educate your customer.
Grayson Null
Senior Product Designer
Branding your installer
To make a seamless experience for your customers, you can apply your own brand to your installer. Learn how to modify the look and feel to include your logo and palette.
Chris Sanders
Director, Customer Reliability Engineering
Efficiently scaling your customer support process
Solving inevitable support issues quickly is the key to delivering customer satisfaction. Join our own support team for advice on how to identify and resolve problems without burdening your engineers.
Dexter Horthy
VP Customer Engineering
Getting help from the Replicated team
Sometimes everyone needs a little help. Learn about best practices for opening support or docs requests, escalating, leveraging the community site, and more.
Agenda
9:00-9:05am | Welcome |
9:05-9:20am | Keynote |
9:20-9:45am | Intro to Replicated |
9:20-9:45am | 10 features you need to know about |
9:20-9:45am | Creating install docs for your customers |
9:45-9:55am | Fun break activity |
9:55-10:20am | Onboarding your team into support |
9:55-10:20am | Getting help from the Replicated team (escalating, community, etc.) |
9:55-10:20am | Branding your installer |
10:20-10:30am | Customer spotlight |
10:30-10:55am | Executive roundtable |
10:30-10:55am | Applying devops principles to distributing K8s apps |
10:55-11:00am | Closing remarks |
11:05-2:00pm | Live field labs |